• +91 11-26271102

  • info@vayaminfosolutions.com

Background & Mission

Vayam Info Solutions is a complete Service Organization with specific objective to function and contribute within the Outsourcing Industry in the area of

  • HR – Outsourcing
  • Vendor Management
  • Human Resource & Training
  • FHR Solutions for IT / KPO / BPO / Customer Care
  • Built up Redundancy across with Spares Availability

Vision

To become a credible producer of world-class Service with high standards of performance

Mission

To provide an infrastructure for error-free business service to all clients in our core business domain.

Service Excellence Policy

“Vayam Info Solutions shall strive to deliver best in class IT Infrastructure Management Services by adopting best industry practices and technologies in a continually improving environment”.

“Vayam Info Solutions shall ensure confidentiality, Integrity and availability of all information assets while delivering the services to meet customer and legal requirement”.

Vayam Info Solutions has developed IT Service Excellence Management System comprising of Quality Management System, IT Service Management System, IT Security Management System and implemented this to ensure consistency in providing the IT services to its customers including the internal customers.

IT Service Excellence Management manual thus created is a reference document for Vayam Info Solutions management level personnel. In addition the IT service Process/Procedure document contains the details of process/ procedure pertaining to IT service excellence management system and is for use by operational personnel.

Vayam Info Solutions stresses upon following aspects in the IT Service Excellence Management System:

  • Customer focus
  • Leadership
  • People participation
  • Process Approach
  • Systems approach and planning approach
  • Consistency in performing an activity
  • Measurement of Product/Process performance
  • Consistency of output
  • Work status availability
  • Continual Improvement
  • Factual Approach to decision making
  • Mutually beneficial supplier relationship

The process / procedures for executing the activities related to different functions and their inter-relation have been designed to meet all of above. They are described in detail in ITSM Process/ Procedure document.

Life@ Vayam Info Solutions

Vayam Info Solutions is able to deliver leading-edge solutions consistently to our clients by bringing together highly talented people in an open, collaborative environment. It’s what makes daily challenges enjoyable and rewarding and is one of the reasons why the company is a Great Place To Work

Here, it’s the whole gamut of tools, processes and skilled personnel that blend together to provide solutions and help facilitate better business. At Vayam Info Solutions, employee satisfaction and retention of competent high performing manpower is the backend of our success. Our feisty young organization boasts of a technology driven fun filled environment providing ample growth opportunities for all employees. Here, the belief that career development is a journey and not a destination helps you pave the path for your own success.

Our teams thrive in an environment that is dynamic and interactive. Our Great Place To Work (GPTW) club is takes innovative initiatives in bringing fun & togetherness between our associates. Primary objective of GPTW fun club is to conduct team building & motivational activities which not only add spices to associate’s life but also refresh them @ work.

Corporate Social Responsibility

We believe, every company has a responsibility in giving back to the communities that foster their growth.

At Vayam Info Solutions, we wish to implement programs and practices that reflect our values and address our corporate responsibility. Since we believe in Leadership by example, we took a small initiative towards corporate social responsibility by associating with social organizations.

As an organization, we are unswerving in our commitment to give back to the society. To put it simply attempt to support causes for the betterment of the society in our own small ways to the best of our ability.